There is a single best way to ship luggage anywhere in the world, and that way is Luggage Forward. There is a best way to get your luggage and sports equipment to your destination, which is to ship your bags ahead. Because we’ve automated every aspect of the shipping and Customs process, we have more time to answer your questions and give you the personal attention that you deserve. Pilot is a technology forward company driven by passionate people who are excited by company growth and opportunity. The reliability of this process allows us to include the world’s first double money back on-time guarantee for every bag we ship. Once delivery is confirmed at your destination, you’ll receive a notification to let you know that your bags are awaiting your arrival at your destination.īy the time your luggage has been delivered, our system will have algorithmically monitored up to 164 different aspects of your shipment in real time. If you are shipping luggage internationally, our electronic Customs management system identifies and submits all required forms on your behalf. Once your bags are underway, our predictive tracking logic anticipates where your luggage should be throughout its journey and alerts our staff of any abnormality. ![]() Then your doorstep luggage pickup is automatically dispatched and monitored. The best logistics provider is selected based on historical reliability from your specific origin to your destination. Once you book your shipment with Luggage Forward, our proprietary, rules-based algorithms begin to manage your shipment. This philosophy runs deep in our corporate culture and drives everything we do. We believe that there is a single best way to do everything. How we built the best luggage shipping company Luggage Forward continues to lead the way with continuous technology innovation geared toward delivering an even better travel experience. ![]() Rapid organic growth and industry consolidation have resulted in a leadership position and scale thatĪllows for better pricing, better infrastructure, and better results for every shipment. Subsequently, Luggage Forward was named to the Inc 500|5000 list for four consecutive years, ranked as the #9 fastest growing privately held travel company in the United States in 2012. In 2009, Luggage Forward began to consolidate the industry and ultimately made eight acquisitions of competing and complementary brands (including Virtual Bellhop!). When Luggage Forward was launched nearly eight years later, we set out to move the industry forward by pushing the limits of technology and service. That distinction goes to Virtual Bellhop, a luggage delivery service that was founded in 1997. Luggage Forward has by far the most experience in this growing industry, but we weren’t the first luggage shipping company.
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